Smartthings Cant Connect to Device Check Device and Try Again
Ubiquiti's UniFi Dream Automobile Pro (UDM Pro) is an incredibly versatile all-in-one security gateway and network apparatus that I recently upgraded to from the entry-level UniFi Dream Automobile (UDM). In this review, I'll share with you why I decided to upgrade and how I migrated the controller configuration from the UDM to the UDM Pro.
Additionally, the new UDM Pro besides replaced my UniFi Cloud Key Gen 2 that I used in combination with UniFi Protect, the company's video surveillance system. Then I'll talk about that modify as well.
If you're contemplating purchasing the UDM, the UDM Pro or the new UniFi Security Gateway Pro 4 (USG Pro 4), but aren't entirely certain which option is best, scroll down to my comparison of these entirely different devices.
UniFi Dream Car Pro
Summary
I'm incredibly happy with my UDM Pro because I love its simplicity. Plus, the UDM Pro helped me consolidate my networking infrastructure while making it more than capable and powerful at the same fourth dimension.
Pros
- Combines multiple appliances into i
- Easy to prepare and configure
- Bully value
- Incredibly powerful hardware
Cons
- No Power over Ethernet (PoE) ports
UDM Pro Review
What'due south so absurd about the UDM Pro is that it combines many features into a unified appliance, thus allowing you to consolidate your networking infrastructure.
Here are some of the highlights of the UDM Pro:
- Ethernet router and avant-garde firewall (including IDS, IPS and DPI).
- Eight-port gigabit switch.
- Dual WAN ports for redundancy.
- Two 10 Gbit SFP+ ports.
- UniFi Controller, Protect, Access and Talk.
The simply thing information technology doesn't accept is a congenital-in Wi-Fi radio, because that wouldn't brand any sense considering that the UDM Pro is meant to be mounted in a rack and the metal cage would interfere with the radio signal.
So, who is the UDM Pro for?
I remember the UDM Pro is the perfect all-in-one apparatus for small or medium businesses and "prosumers" who want more control and flexibility over their networking infrastructure. As I mentioned in the start of this article, I chose the UDM Pro because I wanted to consolidate my infrastructure.
Too, I didn't need (or desire) a wireless admission point (aka the UDM) inside of my network rack. But fifty-fifty if I was only getting started with UniFi, I'd probably buy the UDM Pro and make it my network's control center.
Technical Specifications
The UDM Pro is a fairly powerful appliance that should be able to handle all of your networking needs and then some. Beneath is a tabular array with the most of import specifications.
| Specifications | |
| CPU | Quad-core ARM Cortex-A57 at 1.7 GHz |
| RAM | iv GB DDR4 |
| WAN ports | (i) x/100/m RJ45 WAN port(1) one/10G SFP+ WAN port |
| LAN ports | (8) 10/100/g RJ45 LAN ports(1) 1/10G SFP+ LAN port |
| IDS/IPS throughput | 3.5 Gbps |
| NVR storage | three.v″ HDD Bay (2.v″ HDD also supported) |
| Power supply | Redundant (support for PSU failover) |
One of the things I didn't similar about the old UniFi Security Gateway (USG) was its comparatively weak CPU, which didn't let the intrusion detection system (IDS) and intrusion prevention arrangement (IPS) to operate without significantly reducing network throughput.
For example, with IDS/IDP enabled on the USG, I got speeds of less than 100 Mbits — only a 10th of what my Isp supports.
The UDM Pro, on the other hand, supports upwardly to iii.5 Gbps — more than enough for my requirements.
I also appreciate the redundant WAN ports and power supply, even if I'k not leveraging those at the moment.
Last simply not least, I like that I tin can simply stick a four TB hard deejay into the appliance to store all of the video footage my cameras record.
Security Features
I have over 50 devices connected to my network, nigh of which exchange data with services on the net. Most of these devices are a blackness box to me; I have no clue how they're doing what they're doing.
I don't even know if they use SSL or other security protocols for their information and my network.
That's why I appreciate the fact that the UDM Pro has some cracking security features built into the appliance, including:
- DNS content filtering
- Endpoint scanning
- GeoIP filtering
- Honeypot
- Threat management
I currently use threat direction to alert me to whatever potential security issues. You lot can likewise have those threats automatically blocked, but I decided to get alerts only.
I also use the endpoint or network scanner to automatically monitor all continued endpoints for potential security bug.
The beloved pot acts as an bonny target for malware, worms and other malicious traffic by simulating vulnerabilities.
I have as well played with DNS content filtering, only noticed that it blocked some of the chapter portals I was using. While allowing individual domains by adding them to a whitelist tin can exist done quickly, I decided to disable that feature until I got a hazard to do merely that.
GeoIP filtering is besides an interesting feature, simply I couldn't go it to work in Chrome or Safari on macOS.
Price
Despite all of the features that UniFi managed to pack into the UDM Pro, the appliance is surprisingly affordable.
As of this writing, the UDM Pro sells for $379.00 when you buy information technology directly from UniFi. You can as well become it on Amazon*, only oftentimes at a higher cost.
Purchase Straight
UniFi Dream Auto Pro vs. UniFi Dream Car
Ubiquiti has created the UDM product line to help new customers get access to avant-garde networking capabilities without requiring a ton of technical expertise or dozens of appliances.
While those principles apply to both the UDM and UDM Pro, the two appliances are less similar than y'all might recollect. Below is a comparison table that illustrates the major differences in features and specifications.
| UDM | UDM Pro | |
| Form factor | Standalone | Rack apparatus |
| Built-in switch | four-port (gigabit) | 8-port (gigabit) |
| 10 Gbps ports | 0 | two |
| WAN ports | 1 Gbps | (1) 1 Gbps, (one) x Gbps with redundancy |
| Power over Ethernet ports | 0 | 0 |
| Wi-Fi | Dual-band 802.11ac 4×4 wave two | North/A |
| CPU | Quad-core ARM Cortex-A57 at 1.7 GHz | Quad-core ARM Cortex-A57 at ane.7 GHz |
| Organization memory | two GB | 4 GB |
| IDS/IPS throughput | 850 Mbps | 3.5 Gbps |
| UniFi Controller | Built-in | Built-in |
| Application support | N/A | Protect, Access, Talk |
| Power supply | Standard | Redundant (back up for PSU failover) |
| MSRP | $299.00 | $379.00 |
As you can see, the UDM Pro is amend than the UDM in nigh every attribute. But that doesn't mean you should get it.
The primary decision points yous take to remember about are:
- Exercise you need an admission bespeak/router philharmonic?
- Where practise you lot want to use the appliance?
If you don't have a server rack and accept no plans to buy i, the UDM is the much better choice because you can place it almost anywhere. In fact, it looks pretty slick, and your married woman is unlikely to mutter if you lot identify it in your family room.
Notwithstanding, if you already accept a rack full of UniFi appliances and are planning on replacing an older USG, and so the UDM Pro is definitely the right choice.
To learn more about how the UDM Pro compares to the new USG Pro 4, curlicue down to my comparison at the end of this commodity.
Why I Chose to Upgrade From the UDM to the UDM Pro
I was introduced to Ubiquiti's UniFi appliances during the deployment of a mesh networking system from AmpliFi, UniFi's sister make. You can read more about AmpliFi and the reasons why I decided to migrate to UniFi in this postal service.
In a nutshell, UniFi offers a ton of flexibility, versatility and upgradability. That has allowed me to supervene upon private components and to consolidate my networking infrastructure, thus making it easier to manage.
For example, I initially had a UniFi Security Gateway (USG) to handle all my routing, paired with a first-generation UniFi Cloud Fundamental (UCK) and a UniFi Network Video Recorder (UVC-NVR).
When I upgraded from UniFi Video 3 to UniFi Protect, I was able to ditch the old Cloud Key considering UniFi integrated the NVR with the 2nd-generation Cloud Key. As a result, I had one less device to manage.
Next, UniFi released the UniFi Dream Machine — an all-in-i appliance that would serve every bit a combination of a router, ethernet switch, access point and controller.
And so I ripped out my USG and replaced it with the UDM. Then I realized that I didn't need the Wi-Fi antennas congenital into the UDM considering I had it sitting within of my server rack. Plus, I nevertheless had a separate UCK 2 to power my video surveillance infrastructure.
That's when I decided that replacing the UDM with the UDM Pro would be the logical next step. By doing and so, I could get rid of the access point inside of my rack and I could also decommission the UCK 2.
UDM Pro Setup and Configuration
-
UniFi Dream Automobile setup wizard. -
UniFi Dream Machine setup – waiting for IP address. -
UniFi Dream Car setup – speed test results.
The UniFi make is geared towards pocket-sized and medium businesses. So y'all would expect it to require at least some degree of technical expertise to set up the equipment. While that supposition is true in some cases, a "greenfield" implementation (or fresh installation) of UniFi is dead simple.
If the UDM Pro is the outset UniFi controller in your network, yous can literally merely follow the screens in the UniFi mobile app to get it up and running in a matter of minutes.
Below are the steps I took to ready the UDM Pro as part of a test run (so I could document them):
- Install the UDM Pro in my rack and plug in the ability cord.
- Ability downward my cablevision modem.
- Connect the RJ45 uplink port of the UDM Pro with my cablevision modem using an ethernet cable.
- Power up the cablevision modem.
- Open the UniFi mobile app and tap on the automatically discovered UDM Pro.
- Consummate the setup wizard.
Steps two and iv are required with some ISPs (i.e., Comcast) to release the public IP address from the previously connected router. When I unplugged the UDM and connected the UDM Pro, I wouldn't get an IP address assigned from Comcast via DHCP.
Rebooting the modem fixed that.
One time I had that figured out, the rest of the setup took less than 5 minutes to consummate.
Migration from UDM to UDM Pro
Since I already had a UniFi controller as part of the existing UDM, I wanted to drift my configuration and swap out the UDM with the UDM Pro.
The issue I ran into was that both my existing UDM and the UDM Pro (by default) apply 192.168.1.ane every bit their IP accost on the LAN side. That led to an IP accost conflict that confused both the UniFi mobile app and my MacBook.
And then if your existing LAN uses the 192.168.1.0/24 network range, I recommend connecting your figurer directly via ethernet to the UDM Pro and avoiding any concrete connection between the UDM Pro and your existing network.
In my case, that meant disabling Wi-Fi on my MacBook Pro and unplugging the ethernet cable I had used to connect the UDM Pro with my other UniFi switch.
If you lot prefer using the mobile app, I recommend disconnecting from your existing Wi-Fi and relying on Bluetooth instead to cease the UDM Pro setup.
I found it to be more convenient using Safari on my MacBook Pro to complete the configuration wizard.
In one case the UDM Pro was configured and had rebooted, I logged back into the UniFi management portal (via https://192.168.one.1).
Your browser volition probable testify you a dialog alert yous nearly the self-signed SSL document on the UDM Pro. You can safely ignore that warning and later supervene upon that certificate, if you similar.
Once I had logged into the UniFi portal, I restored the UDM Pro'south configuration using a backup I previously exported from the UDM.
How to Download a Backup of the Configuration
If y'all have never done it earlier, you can easily download a fill-in of your existing UniFi Controller configuration by following these steps:
- Log in to the UniFi portal.
- Click on the settings wheel on the lower left of the menu.
- Scroll down to "Controller Settings" and click on "Backup."
- Select "Settings only" in the dropdown carte du jour and click on the download link.
How to Restore a Backup File
Restoring a previously downloaded backup or settings file is merely as easy as downloading information technology. Right to a higher place the download department you lot used before, you'll find a "Restore From Backup" area with a "Choose File" link.
Only click on it and select the backup file yous downloaded.
When you do that, the UDM Pro is supposed to load the backup and so reboot, restoring its configuration.
That'southward exactly what I did, because I wanted to brand the new UDM Pro an exact re-create (settings-wise) of my existing UDM.
Unfortunately, while the upload of the backup file went through without a hitch, the UDM Pro got stuck upon reboot and, after several minutes, ended upward in "diagnostic mode."
I reset the UDM Pro to factory settings several times and tried to restore a backup, but it always failed, leaving the UDM Pro in an undefined state and non-operational.
At first, I thought the UDM Pro couldn't restore a backup from a UDM because the hardware is much dissimilar. But based on the data I plant in the UniFi customs forums, it appeared as if others had been successful with such a migration.
I didn't desire to waste a ton of time and ultimately decided to set the UDM Pro upwardly from scratch and manually transfer the configuration data.
How I Manually Migrated the UDM to the UDM Pro
Fortunately, I only ain four UniFi access points, four UniFi switches, and a defended Cloud Primal for UniFi Protect. So re-adopting all of those devices on the UDM Pro wasn't a major attempt.
If I had dozens or hundreds of devices, I would accept spent more time figuring out why the backup didn't restore.
On a high level, hither's what I did:
- Accept screenshots of the most important configuration settings of the UDM.
- Write down what switch ports had "special" profiles assigned.
- Remove all admission points and switches from the UDM by using the "forget" option.
- Unplug the UDM and connect the UDM Pro to one of the UniFi switches.
- Manually configure the UDM Pro by leveraging the screenshots.
- Adopt access points and switches on the UDM Pro.
- Manually update switch port settings to lucifer what they previously were.
All of the in a higher place steps took effectually 30 minutes to complete, so that wasn't a big deal. I have a fairly elementary configuration consisting of:
- Three Wi-Fi networks (main, IoT and guest).
- VPN server.
- Threat detection and deep bundle inspection.
- Dedicated VLAN for guests and IoT devices.
- Bandwidth limitation for devices in the IoT grouping.
- Some switch ports are tagged with the IoT VLAN via configuration profiles.
After swapping out the UDM for the UDM Pro, information technology took a few minutes for all my devices to re-appear in the UniFi direction portal then I could adopt them. So don't get nervous if you don't immediately encounter all of your devices.
Once I completed the configuration and was satisfied that everything was working properly, I cut the power to all lite switches and other IoT devices so they could reconnect to the access point with the strongest signal.
I've noticed that most IoT devices, and particularly HomeKit-enabled lite switches, stay connected to an admission point with a weaker signal even when one with a stronger signal becomes bachelor. Power-cycling those lite switches is often the quickest style to set that — particularly if they get unresponsive.
Migration of UniFi Protect
In addition to my network configuration, I likewise wanted to migrate UniFi Protect from the UniFi CloudKey Gen ii to the UDM Pro.
To use Protect on the UDM Pro, you need a hard disk drive to store your video footage. So earlier I installed the UDM Pro in my server rack, I inserted a 4TB NAS drive into the bulldoze bay of the UDM Pro.
On the UDM Pro, UniFi Protect is an app you lot can install via the UDM Pro landing page (https://192.168.1.1).
On the bottom of that page you tin can come across a settings icon. Click on information technology and it redirects you to a device-specific page that has an "Applications" department.
Using the app department, you lot tin can install boosted apps, such every bit Protect, Access and Talk (Beta). I don't employ Access or Talk, but I installed the Protect app.
Given my feel with restoring backup files, and considering that I have simply 4 UniFi surveillance cameras, I decided to become the transmission road again.
So I logged into my UniFi Protect portal and removed all four cameras from the Cloud Key. In one case done, I reset the Cloud Key to its factory settings and adopted the cameras via the Protect app running on the UDM Pro.
UniFi Dream Machine Pro vs. UniFi Security Gateway Pro (USG Pro)
UniFi recently as well launched the UniFi Security Gateway Pro, a rack-mountable and more powerful successor to the USG I used to have.
I don't have whatever hands-on experience with the USG Pro 4 yet, so the data below is simply based on the spec sheet of the enterprise gateway router.
| USG Pro four | UDM Pro | |
| Class factor | Rack apparatus | Rack appliance |
| LAN ports | 2 gigabit | 8 gigabit (switched) |
| ten Gbps ports | 0 | two |
| WAN ports | (2) 1 Gbps [ethernet/fiber combo) | (1) one Gbps, (ane) 10 Gbps with redundancy |
| Ability over Ethernet ports | 0 | 0 |
| Wi-Fi | N/A | N/A |
| CPU | Dual-core 1 GHz, MIPS64 with hardware acceleration for bundle processing | Quad ARM Cortex-A57 core at 1.7 GHz |
| System memory | 2 GB | 4 GB |
| IDS/IPS throughput | 250 Mbps | iii.v Gbps |
| UniFi Controller | N/A | Built-in |
| Application back up | N/A | Protect, Admission, Talk |
| Ability supply | Standard | Redundant (support for PSU failover) |
| MSRP | $344.00 | $379.00 |
Based on my personal requirements, the two most hit differences between the USG Pro and the UDM Pro are the IDS/IDP throughput and the built-in UniFi Controller software.
In other words, if you have an cyberspace connectedness with more than than 250 Mbps bandwidth and you want to have full advantage of the network security features UniFiOS offers, you need the UDM Pro or the UniFi XG Server.
If you choose the USG Pro, you likewise demand a divide Cloud Key or controller software considering Ubiquiti didn't build that into the appliance.
Oft Asked Questions
After making changes to my configuration, my internet speed is suddenly super slow. What could be the reason?
There could be dozens of reasons for boring net speed. In my case, I made an error enabling smart queues. Instead of 30,000 kbit/s, I prepare information technology to 3,000 kbit/south, which limited my upstream to 3 Mbit/south instead of 30 Mbit/s.
My ISP modem and home office are on opposite sides of the house. Tin I install two UDMs in the same network to connect these 2 locations?
A reader recently asked me if he could use two UDMs — 1 connected to the Internet service provider modem and ane in his home function (where he needed additional switch ports). He couldn't use ethernet between those two locations, and figured he could use two UDMs to solve that problem "wirelessly."
Unfortunately, you tin can't install two UniFi controllers in the same managed network — at least not equally far as I know. The reader ended upward ownership the AmpliFi Conflicting Mesh Kit to address his use case.
When I got the UDM Pro, I thought nearly ways to reuse the no-longer-needed UDM, and I hoped I could use information technology in my office every bit an additional access signal. Unfortunately, that doesn't piece of work equally UniFi doesn't allow you to prefer the extra network controller.
Does the UDM Pro back up PoE?
No! That's the merely thing I don't like nearly the UDM Pro — information technology doesn't have whatever Power over Ethernet (PoE) ports. I'm hoping that a futurity version will get that upgrade.
How do you prepare the UDM Pro?
That'south piece of cake. The UDM Pro has a Bluetooth bit built-in, so you can use your mobile phone (in combination with the UniFi mobile app) to set it up.
Alternatively, you can use a calculator and spider web browser to walk through the configuration wizard.
What hard drives does the UDM Pro support?
The UDM Pro doesn't come with a hard drive. Yet, you can add pretty much whatsoever ii.5-inch or 3.5-inch HDD. I used one of my 3.5-inch iv TB NAS drives that I had laying around.
In example yous're wondering, you could too use an SSD as long every bit it has a SATA interface — only it would be overkill to practise so because you won't need the fast read/write speeds solid state disks offering.
How many access points (APs) can the UniFi Dream Machine Pro support?
At least 16, but the exact upper limit is unclear because Ubiquiti couldn't complete their internal testing due to COVID-19. The UDM Pro can likewise back up at least 24 UniFi Protect devices. I'll update this department when I get new test results from Ubiquiti.
Ubiquiti UniFi Dream Machine Pro – Wrap-Up
I'm incredibly happy with my UDM Pro because I love its simplicity. Plus, the UDM Pro helped me consolidate my networking infrastructure while making it more than capable and powerful at the same time.
The only affair the UDM Pro is missing is PoE ports. I still own two older eight-port UniFi switches that support PoE, and I utilise one of them in my server rack to power UniFi access points and security cameras. And so the lack of PoE ports in the UDM Pro is not a big deal for me.
However, if I just started out with UniFi, I would appreciate non having to buy a separate (PoE-enabled) switch to power my UniFi cams.
What do you retrieve about the UDM Pro? Let me know by leaving a comment below!
I'm a healthy living and technology enthusiast.
On this weblog, I share in-depth product reviews, actionable information and solutions to complex problems in plain and easy-to-understand language.
Source: https://michaelkummer.com/tech/udm-pro-review/
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